Terms and conditions


Arran Holiday cottages are offered as a self catering holiday on a weekly basis, usually Saturday to Saturday. Or on a nightly charge, min 3 nights. Entrance 4.30pm on the day of arrival to leave by 10.00am on the day of departure unless otherwise agreed, bags can be dropped off earlier. subject to the following hiring terms and conditions.

1. Payment of the deposit is deemed to be a firm booking and it is assumed that the tenant has read and agrees to abide by the hiring terms and conditions which can be found on this website www.arranholidaycottages.com If accepted, the Hirer becomes liable for the full balance of charges which are payable 1 month prior to the commencement of the holiday. Non-payment of the balance of the hire charges by the due date will result in the owner treating the property as being available for re-booking and loss of deposit by the Hirer.

2. If the hirer cancels a confirmed booking they remain liable for payment of the full cost of the holiday. Upon receipt of written confirmation of the cancellation from the hirer, we will endeavor to re-let the property and if successful will make a full refund to the hirer less any expenses incurred in re-letting.

3. The number of persons occupying a property must not exceed the maximum occupancy level stated without prior consent of the owner. The Owners reserve the right to terminate the occupancy of the property without notice or refund in the case of a breach of this condition.

4. The hirer is responsible for the condition of the property and its entire contents during the hire period, fair wear and tear accepted. The hirer will make good any damage or loss and leave the property and contents in clean and tidy condition. The person held to be responsible for the hiring party will be the person who made the booking. We request that any breakages or damage is made known to us, so that repair or replacement can be affected without delay. Breakages are not covered by the rent and therefore must be paid for.

5. Well-controlled pets are welcome by arrangement. Pets must not be left unattended in houses at any time. For the sake of future guests, and to assist with the cleaning commitments. Dogs are not allowed on the furniture. Those bringing pets are earnestly requested to ensure that no trace of hairs or any other matter is left at the conclusion of their stay and that you do not allow your dog onto any of the furniture and STRICTLY not into the bedrooms. Please bring your pets feeding bowls and bedding with you. Woopsie bags must be used when taking dogs out.

6. Bed linen and electricity are included in the price. Please bring towels with you. If you are travelling by plane and do require towels please contact us, a small charge will be made.

7. We reserve the right to refuse to hand over properties to any person or persons who in our opinion are not suitable to take charge. In such cases 50% of the hire charges shall be refunded in full and the liability of the owner shall cease. If we are prevented, because of circumstances out with our control (e.g. fire damage, drought or the interruption of utility supplies) from putting the property at the disposal of the hirer, the hire charges shall be refunded in full but the hirer will have no further claim against the owner.

8. It is important to us that holidaymakers enjoy their holiday and every effort has been made to ensure this. However, in the unlikely event of dissatisfaction with the property or any subsequent problem, the hirer must immediately contact the owner so that the opportunity to rectify the problem is given. Under no circumstances will any refunds be considered if the property owner has not been given the opportunity to rectify any problems during the Hirer’s lets.

9. The contract affected between the hirer and the owner of the property is in the terms agreed in Schedule 4 Section 8 of the Housing (Scotland) Act 1988 and confers on the hirer the right to occupy the property for the period agreed for holiday purposes only.

10. This is strictly a non smoking house.

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